For physicians, clinics & health systems

Referrals That Don't Bounce Back

Fast intake, accurate documentation, and clear communication from referral to setup — helping your patients start therapy without unnecessary delays.

Accepted by Most Major Insurance Plans

We work with Medicare, Medi-Cal, and many major insurance plans. Don't see your plan listed? Give us a call — we're always expanding our network and are happy to verify your coverage.

Medicare
Medi-Cal
Anthem Blue Cross
Blue Shield of California
UnitedHealthcare
Aetna
Cigna
Health Net
Humana
TRICARE
TriWest
Optum
SCAN Health Plan
IEHP
Providence Health & Services
Valley Health Plan
Santa Clara Family Health Plan
Health Plan of San Mateo
Imperial Health Plan
Valenz Health
Prime Health Services
Astiva Health
Mercy Physicians Medical Group
CareMore Health
Central Health Medical Plan
Central California Alliance for Health
Brown & Toland Physicians
Why ProSUM

Why Our Care Partners Choose ProSUM Health

For the physicians, clinics, hospitals, case managers, and healthcare teams who trust us with their patient referrals. We built our intake process around what our care partners need most: fast response, clear visibility, and complete documentation — helping reduce back-and-forth and keep every referral moving.

  • Order confirmation back to your office — every time
  • Prior authorization submitted and tracked by our team
  • Same-day answers on most coverage questions
  • Clinical setup and patient education included
  • Compliance documentation returned promptly
  • One contact who knows your practice
Physician and nurse reviewing a patient chart together

Referrals in Three Steps

Submit through Parachute and the rest is on us.

1

Submit the Order

Via Parachute (preferred), CarePort, DMEscripts, or direct fax.

2

We Handle Authorization

Insurance verification and prior auth run same-day whenever possible.

3

Patient Is Set Up

Delivery, fitting, and education — with confirmation back to your office.

Ways to submit

Submit Orders Your Way

Parachute is our preferred path — HIPAA-compliant and fastest to intake. For convenience, we also accept referrals through CarePort and DMEscripts, or by direct fax.

Preferred

Submit Referral via Parachute

Direct to our intake team — no phone tag, full order tracking.

Open Parachute

Fax Orders Directly

Send orders to (818) 390-7028 — monitored during business hours, HIPAA-secure.

Also available on

For convenience — orders route to the same intake team.

Paper referrals

Prefer a Form?

Download the referral form you need and fax the completed order — we monitor intake during business hours.

Advanced monitoring

Capnography & Advanced Monitoring

For patients requiring EtCO₂ monitoring and advanced respiratory support, our clinical team coordinates equipment, training, and ongoing data review with your practice.

Respiratory therapist adjusting a bedside monitor for a patient at home
Complex patients

NeuroCare Program for Complex Patients

Ventilation, cough assist, and high-acuity respiratory care with dedicated clinical coordination — built for neuromuscular patients.

  • Non-invasive ventilation (NIV)
  • Invasive ventilation
  • Cough assist therapy
  • Capnography
  • Mouthpiece ventilation
  • Clinical coordination
Home care nurse adjusting ventilation equipment for a patient in a power wheelchair

Start Your Care Journey Today

Talk to a real person who can verify your coverage and get equipment moving — today.