For patients

Your Respiratory Care, Simplified.

Equipment, supplies, and support — covered by your insurance, set up by our team, and backed by ongoing care.

Billing

Pay Your Bill in Minutes

Access your invoice and pay securely online — no login required. All you need is your last name, date of birth, and phone number.

Patient receiving oxygen therapy at home
Resupply

Never Run Out of Supplies

Your therapy works best when you have the supplies you need. Our resupply program helps keep you stocked with replacement supplies and accessories for your equipment, with many items covered by insurance on a regular schedule.

  1. 1
    We verify your eligibility

    We check your insurance for resupply coverage.

  2. 2
    We confirm your preferences

    Our team reaches out to confirm supplies and sizes.

  3. 3
    Delivered to your door

    Or available for pickup at any ProSUM Health location.

ResMed AirFit full face mask

Submit Your Insurance Securely

Send us your insurance card and any required documents. Files go directly to our intake team — nothing is stored on this website.

Your document is sent straight to our secure, HIPAA-compliant storage — it’s never stored on this website.

How We Work With You

From first call to long-term follow-up, one team handles everything.

1

From Prescription to Approval

Once we receive your prescription, we'll verify your benefits, handle any required authorizations, and work with your insurance to move your order forward.

2

Receive Your Equipment

We deliver and set up your equipment in your home, provide personalized education, and make sure you're comfortable using it before we leave.

3

Ongoing Support

We're here for the long term with resupplies, equipment adjustments, therapy follow-up, and continued support whenever you need us.

Insurance made easy

How to Get Approved for Equipment

Most respiratory equipment is covered by insurance. Here's the typical process from start to finish.

  1. 1

    Prescription

    Your physician writes a prescription for the recommended equipment.

  2. 2

    Insurance Authorization

    We submit prior authorization on your behalf and handle the back-and-forth with your insurer.

  3. 3

    Setup Appointment

    Once approved, we schedule delivery and setup at a time that works for you.

  4. 4

    Follow-Up Care

    Our team checks in to make sure your therapy is going well, your equipment is comfortable, and you have the support you need.

Setup support

We Help You Get Started — and Stay on Track

Starting a new therapy or using medical equipment at home can feel overwhelming. Our clinical team is here to guide you through setup, education, and ongoing support so you feel comfortable and confident with your care.

  • In-home or in-office equipment setup
  • Personalized fitting and adjustments
  • Education on safe use, cleaning, and maintenance
  • Ongoing support whenever you have questions or something isn't working as expected
Care team member fitting a nasal cannula for a patient at home

Need a Travel Rental?

Traveling? Waiting on insurance? We offer cash rental options for CPAP and BiPAP equipment with a valid prescription.

Accepted by Most Major Insurance Plans

We work with Medicare, Medi-Cal, and many major insurance plans. Don't see your plan listed? Give us a call — we're always expanding our network and are happy to verify your coverage.

Medicare
Medi-Cal
Anthem Blue Cross
Blue Shield of California
UnitedHealthcare
Aetna
Cigna
Health Net
Humana
TRICARE
TriWest
Optum
SCAN Health Plan
IEHP
Providence Health & Services
Valley Health Plan
Santa Clara Family Health Plan
Health Plan of San Mateo
Imperial Health Plan
Valenz Health
Prime Health Services
Astiva Health
Mercy Physicians Medical Group
CareMore Health
Central Health Medical Plan
Central California Alliance for Health
Brown & Toland Physicians

Caring for someone with advanced respiratory needs?

Our NeuroCare Program provides specialized equipment and clinical coordination.

Good to know

Patient FAQs

Most plans — including Medicare and Medi-Cal — cover medically necessary respiratory equipment. We verify your exact benefits before anything ships, at no cost to you.

Once your insurance authorizes the order, most patients receive equipment within a few days. Many coverage checks come back same-day.

No — we collect your prescription from your doctor and submit all insurance paperwork for you.

Call us. Our team troubleshoots by phone and schedules an adjustment or replacement if needed — support doesn't end at delivery.

Insurance typically covers replacement supplies on a set schedule. We track it and reach out when you're due — you approve, we ship.

Yes — use the Pay Your Bill button at the top of any page. You'll just need your last name, date of birth, and phone number.

Start Your Care Journey Today

Talk to a real person who can verify your coverage and get equipment moving — today.